Privacy policy

Last updated: July 10, 2026

At Plunexa ("we", "us", "our"), operated by GTSSolution Co., Ltd, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and the rights you have over it when you use https://plunexa.com (the "Site").

1. Information We Collect

Information you provide directly:

• Account details: name, email address, username, and password when you register
• Billing details: billing name and address (payment card details are processed by our payment providers and never stored on our servers)
• Communications: messages you send us through support tickets, contact forms, or email

Information collected automatically:

• Usage data: pages visited, products viewed, downloads, and purchase history
• Device data: IP address, browser type, operating system, and referring URLs
• Cookies and similar technologies (see our Cookies Policy)

2. How We Use Your Information

We use your information to:

• Create and manage your account
• Process orders, deliver digital products, and issue license codes
• Provide customer and technical support
• Send transactional emails (order confirmations, download links, updates to purchased items)
• Send marketing emails only with your consent — you can unsubscribe at any time
• Improve our Site, products, and services
• Detect and prevent fraud, abuse, and security incidents
• Comply with legal obligations

3. Sharing Your Information

We do not sell your personal data. We share data only with:

• Payment processors (e.g., PayPal, Stripe) to complete transactions
• Service providers (hosting, email delivery, analytics) bound by confidentiality obligations
• Authorities when required by applicable law or valid legal process

4. Data Retention

We keep your data only as long as your account is active or as needed to provide services, resolve disputes, and meet legal requirements (e.g., tax and accounting records).

5. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or export your personal data, and to object to or restrict certain processing. To exercise these rights, contact us at privacy@plunexa.com. We will respond within 30 days.

6. Security

We use industry-standard measures (encryption in transit, access controls, secure infrastructure) to protect your data. No method of transmission over the Internet is 100% secure, but we work continuously to safeguard your information.

7. Children's Privacy

Plunexa is not directed at individuals under 16. We do not knowingly collect data from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be announced on the Site or by email. Continued use of the Site after changes take effect constitutes acceptance.

9. Contact

Questions about privacy? Email privacy@plunexa.com .